IT Department Assistant

Join Sketch Books Inc. as an IT Department Assistant in beautiful Bali! This is a fantastic opportunity to support our dynamic IT team in maintaining efficient digital and physical record-keeping systems. You'll play a key role in ensuring our databases, files, and documents are organized, secure, and easily accessible. With a focus on both IT infrastructure and administrative tasks, you'll contribute to the smooth operation of our IT department while gaining valuable experience in a growing company.

At Sketch Books Inc., we're a creative and innovative company specializing in high-quality stationery and art supplies. Our mission is to provide exceptional products that inspire creativity and productivity. Located in the heart of Bali, our office offers a vibrant and collaborative work environment where you can thrive. As an IT Department Assistant, you'll work closely with our IT team to support our digital and physical record-keeping processes.

In this role, you'll be responsible for maintaining our IT infrastructure, including servers, networks, and workstations. You'll also manage and organize our physical files and documents, ensuring they are stored securely and can be easily retrieved when needed. Additionally, you'll assist with IT support tasks, such as troubleshooting technical issues and providing basic training to staff on IT systems.

📋 Tanggung Jawab Pekerjaan

• Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and workstations.
• Manage and organize physical files and documents, ensuring they are stored securely and can be easily retrieved.
• Support IT users by providing basic technical assistance and troubleshooting.
• Assist with IT support tasks, such as setting up new equipment and providing basic training to staff on IT systems.
• Maintain and update IT documentation, including user manuals and technical guides.
• Monitor and report on IT system performance and security.
• Assist with the implementation of new IT systems and software.
• Support the IT team in managing and maintaining our company's databases and file systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support or a related role.
• Familiarity with IT infrastructure, including servers, networks, and workstations.
• Experience with IT support software, such as ServiceNow, Jira, or Zendesk.
• Knowledge of database management systems, such as MySQL or SQL Server.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

Lowongan Terkait